Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free return policy.
Day return window
Returns for defective items
Business days for refunds
How to Return an Item
Start Your Return
Log into your account, go to "Orders", find the order with the item you want to return, and click "Return Item". Follow the prompts to select items and reason for return.
Print Return Label
Once your return is approved, you'll receive a prepaid shipping label via email (for eligible returns). Print the label and attach it to your package.
Ship It Back
Drop off your package at the designated carrier location. Keep the tracking number for your records. We recommend keeping the original packaging if possible.
Get Your Refund
Once we receive and inspect your return (usually within 3-5 business days), we'll process your refund to your original payment method. It may take 5-10 business days to appear.
Return Eligibility
Eligible for Return
- • Unused, unwashed items
- • Original packaging with tags
- • Within 30 days of delivery
- • Non-final sale items
- • Non-customized products
Non-Returnable Items
- • Intimate apparel
- • Personal care items
- • Gift cards
- • Customized/monogrammed items
- • Sale items marked "Final Sale"
Exchange Policy
We currently do not offer direct exchanges. To exchange an item for a different size or color, please return the original item for a refund and place a new order for the desired item.
Contact Support for AssistanceRefund Timeline
| Refund Type | Timeline | Notes |
|---|---|---|
| Credit/Debit Card | 5-10 business days | After return received |
| PayPal | 3-5 business days | Instant after approval |
| Store Credit | Immediate | Upon return approval |
Need Help with a Return?
Our customer support team is here to help if you have questions about the return process.
Contact Support